Shipping policy

All in-stock items are shipped from our Oakville location. If the item you have ordered is not in stock, you will then be notified via email of the estimated date of arrival. If for any reason your order cannot be shipped, we will contact you with a potential resolution. 

  • FREE Expedited shipping on orders starting at $75 (before taxes) in Canada. 
  • Standard shipping applies to orders below $75.
  • Order processing time lead is 3-5 business day after receipt of your order. 
  • Shipping to remote Addresses within Canada (Yukon, Northwest Territories and Nunavut) is Canada Post posted rates.
  • International shipping outside of Canada will be calculated based on Canada Post shipping rates for a standard size box. If the actual shipping cost is less than the amount paid, a refund will be issued. Please contact us at customerserivce@simplygreenbaby.com if you have any questions.

Note:

Free shipping is applied to all non-furniture and small package items with Canadian postal addresses only.

Order processing and Time: We offer Shipping via Canada Post. We ship Tuesday through Friday, excluding holidays.

You will receive an order confirmation once your order has been successfully processed. A shipping confirmation email will be sent once your order has shipped.

Free Shipping Terms and Conditions:

  • Free shipping offer applies to orders over $75.
  • Free shipping offer applies on all non-furniture and small package items.
  • Free shipping offer excludes mattresses and large or bulky items, after sales, coupons, discounts, and before taxes and covers delivery via Standard shipping service.
  • Free shipping policy may change for special sales or promotions. 
  • Free shipping option must be selected at checkout to qualify.
  • Offer applies to deliveries within Canada only and may be subject to other shipping restrictions depending on the items ordered.
  • Cancellation or changes to your order may affect your order’s eligibility for free shipping.
  • Free shipping does not apply to custom orders or furniture /oversize items/rugs.
  • Free shipping is only applicable for in-stock items.
  • Offer is subject to change without notice.