Shipping from Oakville, Ontario, Canada
We make every effort to process your order within 24-48 hours during regular business hours; however, orders placed over weekends or holidays may take a little longer. Once your order is processed, you will receive a shipping confirmation.
All in-stock items are shipped from our Oakville location. If the item you ordered is out of stock, you will be notified by email of the estimated arrival date. If, for any reason, your order cannot be shipped, we will contact you with a potential resolution.
Temporary Suspension of U.S. Shipments
As of July 8, 2026, the U.S. Consumer Product Safety Commission (CPSC) has implemented new import compliance requirements for children's products entering the United States.
These new regulations require additional electronic certification and compliance documentation to be submitted before products can be imported into the U.S. While we work closely with our manufacturers, suppliers, and customs partners to ensure every product meets these new requirements, we have made the difficult decision to temporarily pause shipments to the United States.
As a small family-owned Canadian business, the safety of the products we sell and compliance with all regulations are our highest priorities. Rather than risk delays, customs holds, or shipments being refused entry, we believe it is best to temporarily suspend U.S. shipping until the new import procedures have been fully implemented.
We sincerely apologize for this inconvenience and appreciate your patience and understanding during this transition. We are working diligently to resume shipping to our U.S. customers as quickly as possible and will provide updates as they become available.
Thank you for your continued support of Simply Green Baby.
Local Delivery
We offer Free Local Delivery on orders over $45 and within the Oakville and Burlington area. Free shipping applies to all non-furniture and small-package items with Oakville and Burlington postal addresses only. A standard delivery rate of $7 will be applied to orders under $45.
Shipping within Canada
We offer Free Shipping on Canadian orders over $98. Free shipping applies to all non-furniture and small-package items with Canadian postal addresses only. Free shipping does not apply to remote Addresses. Shipping to remote addresses within Canada (Yukon, Northwest Territories and Nunavut): please see Canada Post rates at checkout.
The Free Shipping threshold may change during special sales or promotions. Cancellation or changes to your order may affect your order’s eligibility for Free Shipping. Free Shipping is only applicable for in-stock items. Free Shipping offer is subject to change without notice.
For orders under $98, the shipping rate is calculated at checkout based on carrier standard rates.
If you would prefer an alternate shipping method, please contact us before placing your order, and we will do our best to accommodate your request.