We make every effort to process your order within 24-48 hours, however, orders placed over weekends or holidays may take a little longer. Once your order is processed you will receive a shipping confirmation.
All in-stock items are shipped from our Oakville location. If the item you have ordered is not in stock, you will then be notified via email of the estimated date of arrival. If for any reason your order cannot be shipped, we will contact you with a potential resolution.
Shipping within Canada
We offer Free Shipping on all Canadian orders over $89. Free shipping is applied to all non-furniture and small package items with Canadian postal addresses only. Free shipping does not apply to remote Addresses. Shipping to remote addresses within Canada (Yukon, Northwest Territories and Nunavut), please see Canada Post rates at check out.
Free Shipping threshold may change for special sales or promotions. Cancellation or changes to your order may affect your order’s eligibility for Free Shipping. Free Shipping is only applicable for in-stock items. Free Shipping offer is subject to change without notice.
For orders under $89, the shipping rate is calculated at checkout based on Canada Post standard rates.
International or Shipping outside of Canada
International orders are typically shipped via Canada Post Priority Mail International and determined at check out. Please note that shipping does not include duties and taxes as these vary by destination country.
If you would prefer an alternate shipping method, please contact us before placing your order and we will do our best to accommodate your request.